Q. How can I contact Hari One Plus?
You can send us your queries at email@example.com, or call us on +91-9654448844
between 9:00 to 7:30 Monday to Friday, to get your queries sorted out. Secondly, you can also visit harioneplusservicecenter.in and post a query via the contact us section.
Q. Is there any warranty from Hari One Plus for the repairs?
Yes, Hari One Plus provides a 30-day to 180-day warranty, for the parts replaced. The warranty covers defects not owing to subsequent physical & water damages by the customer and relating to the parts that have been replaced only.
Q. Where is your repair center
Unlike regular repair shops where you need to travel to them, we will come to your doorstep. However, for picked-up cases, we do have certified labs located at multiple locations.
Q. How does Hari One Plus work?
Hari One Plus is a mobile repair service provider which fixes your mobile phone issues without any hassle. Simply book a service at www.harioneplusservicecenter.in, Our technician will come to your doorstep to fix your phone. If you have any queries or concerns, write to us at firstname.lastname@example.org and we will be happy to help!
Q. What are your working hours?
For booking, we are available 24x7. We try our best to be as responsive as possible. In case you don’t manage to reach us on our helpline, please write to us at email@example.com. We’ll get back to you real soon!
Q. Is there any hidden cost?
We firmly believe in fair and transparent pricing. Our prices are showcased on our website. All charges mentioned are inclusive of all taxes. There are no hidden costs at all. You will only be charged as quoted!
Q. Do you use originally manufactured screens or locally available alternatives?
Only the high-quality spares qualify our testing and grading process. Further, only a device manufacturer’s authorized service provider can claim their parts as original. Hari One Plus uses high-end top-quality parts for any repair service. The functionality and sensitivity of the parts are at par with their original counterparts. Moreover, we also provide a post-repair warranty on our different spare parts.
Q. How long will the onsite repair take?
The entire process takes about 30-60 minutes approximately as your phone is handled by trained and efficient professional technicians, you can relax while it is being repaired. We will ensure everything is done perfectly!
Q. How long will the repair take for Pick up cases?
The cases where Hari One Plus has to take your phone to lab/workshop to diagnose the issue and accordingly we'll inform you what the issue is and what is the resolution of the issue, estimated time as per issue/fault, and estimated cost associated with it. After your approval, we initiate the resolution to the issue.
Q. Where will the repair take place?
The repair will take place at your preferred location, be it your home/office or any nearby Cafe. We just need a place to sit and process the repair.
Q. What if I change my mind after I have scheduled an appointment?
It wouldn’t be an issue as you can reschedule your booking anytime. Please let us know your preferred time and location before 1 hour of your scheduled time and we will reschedule your repair request accordingly. In the unlikely event that you wish to cancel the request, you have to pay the visit charges of Rs. 199 (it happens)
Q. After the screen/spare parts are replaced, if I don’t like the screen will you return my money?
We use the best quality screens and spare parts and hence it is unlikely that you will feel the need to change it. Our technician will show and let you use the new screen or spare part before the final replacement happens. However, if you still don’t like it, we will not proceed with the screen or spare part replacement and won’t charge you a penny. Also, in case you face any display issues post the screen replacement, or mobile phone working issue after replacement of a spare part, we offer a 6-month warranty.
Q. When and how can I make the payment?
You can either pay online via debit card or credit card or Bank IMPS Transfers, wallets, and UPI transfer. You can also pay in cash or online when the screen or spare part is replaced. When you are paying at the time booking appointment you can avail discount as per offers available.